FAQ’s

Frequenty Asked Questions (FAQs)

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  • Who is the custom package best for?

    This package is ideal for professionals who want a highly personalized content strategy with premium branding and ongoing marketing support.

  • What if I need more than just the standard content package?

    Our custom package includes additional posts, premium videos, animations, infographics, and more.

  • Can I request customizations on my subscription content?

    Yes! We lightly customize all content. For deeper personalization, we recommend our custom marketing package.

  • Can I cancel my subscription anytime?

    Yes! You can cancel before your next billing cycle—no commitments.

  • What’s included in the monthly content package?

    Our standard package includes: ✔ Social media posts ✔ Stories & reels ✔ Light branding customization ✔ No long-term contract

  • What is LilyHub, and who is it for?

    LilyHub is a digital marketing agency providing scalable content solutions for businesses across industries, including mortgage professionals, startups, and small businesses.

  • How do I get started?

    Simply sign up through our website, select a package, and complete an onboarding form. We’ll take care of the rest! Or simply reach out through our contact form or email ...

  • What services does LilyHub offer?

    We provide subscription-based content packages, custom content solutions, and on-demand services such as social media content, video production, branding, and website development.

  • Can I order content without a subscription? What is the cost?

    Absolutely! We offer one-time services like video animations, explainer videos, custom infographics, logo motion, and other creative materials tailored to your brand. Pricing varies based on complexity of the project. ...

  • How does the content creation process work?

    ✔ Step 1: Choose your package or request a custom service. ✔ Step 2: We create engaging content tailored to your brand. ✔ Step 3: You review and approve the ...

  • How long does it take to receive my content?

    Subscription content: Delivered on a set schedule every month. Custom content: Typically delivered within 7-14 days, depending on the complexity. One-time content: Turnaround varies based on the project but usually ...

  • What should I provide?

    For subscription-based services, clients should provide:✔ Their brand assets (logo, colors, fonts) for light customization ✔ Business details (niche, target audience, preferred style) ✔ Any specific content preferences or topics ...

  • Can I request revisions?

    Yes! We offer up to 3 revisions in the first month and 1 revision per month after that.

  • How do I pay?

    We accept payments via credit card, PayPal, or e-transfer. Subscription payments are billed monthly, while custom projects and one-time services require upfront payment.

  • How can I contact support?

    You can reach us via email, phone, or our website contact form. Our team is here to help with any questions, custom requests, or support needs!

  • What is your refund policy?

    Due to the nature of digital services, all purchases are non-refundable, but we work with you to ensure satisfaction.